The bottleneck is at the head of the bottle,” goes the old saw. No business is likely to be better than its top management or perform better than they do, and this is especially true for a real estate business. A real estate business—especially a large one—may coast for a while on the vision and performance of earlier top management. However, things will eventually spiral down to operational dysfunction if the vision and performance aren’t actively maintained.
The responsibility is on the team leader or CEO of the business to act as a central governing body for review and appraisal. All the organization’s outputs should be actively assessed for performance, results, and alignment to the company vision.
Ken Goodfellow
Coach Ken Internationa